Why don’t you ship to parcel lockers?
Aerosols and solvent-based adhesives are classed as ADR dangerous goods. Lietuvos paštas, Omniva and DPD do not accept them, so we hand orders over in person in Vilnius.
When can I collect my order?
We prepare it within 24 h on business days. When it is ready, we email you the address and opening hours.
Do you issue invoices for companies?
Yes. Enter your company name and code at checkout and we will email the invoice. For wholesale prices and Ansercoll buckets of 5.5 / 13.5 / 23 kg, contact us.
Can I return an item?
Yes — within 14 days of collecting your order, provided the packaging is unopened and undamaged. You can return it at the same pickup point in Vilnius, free of charge. Opened tins, cartridges and aerosols cannot be returned for safety reasons.
How much paint does a chest of drawers need?
500 ml covers about 2–2.5 m² per coat (~4–5 m²/l). We recommend one or two coats, and one tin is usually enough for a chest of drawers. The next coat can go on after 2–4 h; the paint is fully dry after 72 h.
Can I see the real colour before I buy?
Screens show colour differently, so when you collect in Vilnius you can look at the real labels and painted samples. We do not sell separate sample pots yet.
Can I paint over lacquered or polished furniture?
Yes. Chalk paint needs no primer and no sanding, but clean grease and dust off the surface first. Very slick, glossy or waxed surfaces are worth scuffing lightly — the paint then holds better.
How strong is the magnetic paint?
It holds light things: a child’s drawing, a postcard, a list. At least 3 coats are needed — the more coats, the stronger the hold. Use strong neodymium magnets rather than thin fridge magnets.
How can I pay?
By card (Visa, Mastercard), Apple Pay, Google Pay or online banking — Swedbank, SEB, Luminor, Citadele, Revolut, Artea. We do not take cash at the pickup point.
Is the site easy for everyone to use?
We want the site to work for everyone: clear contrast, controls you can reach with a keyboard, and real text rather than text inside images. If something does not work for you or is hard to reach, write to info@balticbond.com — we will fix it and, if needed, take your order by phone.